Cleaning contracts are invoiced on terms, approved by someone who never sees the site, and paid whenever the accounts inbox gets to them. DueBell chases every one of those invoices in your wording until the money lands — without connecting to your bank or asking you to move off your spreadsheet.
Cleaning is one of the few trades where the client sees the result only when it is missing — and where the person approving your invoice is rarely the person who noticed.
Contracts bill monthly, so a single unpaid invoice is still open when the next one goes out. Two months in, the conversation is no longer about a payment — it is about a relationship.
You deal with a facilities manager. The invoice sits with accounts, sometimes at head office, occasionally in another country. Nobody is refusing — the request simply never reached the right desk.
Cleaning runs on payroll that leaves weekly or fortnightly. Two overdue contracts and you are funding someone else’s cash flow out of your own account.
Nothing changes about how you invoice. You keep your spreadsheet, your templates and your terms.
Upload the month’s invoices however you have them — a CSV export, PDFs, or a photo taken on site. Clients are created from the invoices, so there is no contact list to build first, and sites belonging to the same managing agent are flagged for you to merge rather than merged behind your back.
Once a week you drop in a bank statement file. Anything paid closes itself and stops being chased; anything still open moves into a reminder sequence in your own wording — friendly first, firmer at ten days, and a final notice that never sends without you.
All the mechanicsWho owes what, how late it is, what was already sent and which client needs a human rather than another email.
Each invoice carries its own reply address, so when a new person answers, the sequence pauses and the thread reaches you — instead of continuing into an inbox nobody monitors.
Every invoice keeps a dated trail: what was sent, on which channel, whether it was delivered, when the client replied. Forward it once and the conversation usually ends there.
Put that client on Approve-first or Manual while everything else runs on Autopilot. You read each message before it goes; the rest of your book chases itself.
Partial payments leave the invoice open for what remains, and the next reminder mentions what already arrived — rather than pretending nothing did.
Measured across contract cleaning and facility accounts, on a seven-day attribution window.
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Cleaning crew finishing an office floor in the evening — the work the invoice is for
Three months in, Marcus had not made a single collection call. Invoices that used to sit for six weeks were clearing in one, and it turned out his clients were never annoyed — they were waiting to be reminded.
Sign up freeThat is the case DueBell was built for. Export your unpaid invoices as CSV, or upload the PDFs you already send. There is no accounting software to connect and nothing to migrate — most cleaning firms we work with never used one.
No. Invoices are tracked per site but chased together, so an agent with four overdue invoices receives one message listing all four rather than four separate emails on the same morning. Near-duplicate client names are flagged for you to merge.
You can state a fee that is already in the terms your client accepted, in wording you approve. DueBell will not invent charges or calculate statutory interest on your behalf — that stays your decision.
Standing orders appear on your statement like any other transaction and match automatically. Cash you mark as paid in one tap, and the sequence stops immediately.
Emergency call-outs billed on terms, and the gap between fixing it and being paid.
Multiple sites, one payer, purchase orders that go missing between them.
Seasonal cash flow, where two late invoices in March undo a good autumn.
Agencies and landlords, long approval chains, relationships worth protecting.
Templates, guides and comparisons that apply whatever you invoice for.
Free for your first 5 invoices a month. No card, no bank connection, no accounting software.
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